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EMPOWERING
BUSINESSES

WITH TURNKEY
AFTER-SALES
SOLUTIONS.

THE BEST SUPPORT YOUR BUSINESS CAN GET

After-sales solutions at TVS Electronics are not limited to a token service or two. They span a vast spectrum of offerings supported by robust infrastructure, trained and qualified professionals and our credibility honed over decades. The wheels of business turn on the axle of customer satisfaction, and we ensure that the course is smooth.

The businesses we cater to range from home appliance manufacturers to renowned mobile brands and many more. Our understanding of business needs has led us to create appropriate infrastructure for top brands which translates into a seamless plug and play model for them.

SERVICE OFFERINGS

INSTALLATION
& DEMO SERVICES

From unpacking the equipment to its careful installation and even a working demonstration, we ensure that the entire process is smooth, hassle-free and done at the earliest. Additionally, our service executives go the extra mile with guidance tips and advice on upkeep and care.

REPAIR ENGINEERING
SERVICES

Our service centres are equipped with state-of-the-art facilities, offering all levels of repair services for multiple product lines. The infrastructure is ISO Certified and manned by engineers skilled in component handling and integrated repairs. The services are delivered through walk-in centres, on-site maintenance and resident engineer models.

REMOTE TECH SUPPORT
& CALL CENTRE SERVICE

Multi-lingual voice support, pre-sales support, warranty validation and call registration services are among a bouquet of services offered via centralized call management centre; queries and requirements are answered with very less customer waiting time. Technicians and engineers are trained in the specifics of the product to highly competent levels to offer detailed support on any technical issue.

PARTS
MANAGEMENT

Our extensive and dedicated Supply Chain Management team is maintained by a strong network across the country. We have created alliances with major logistics service providers for on-time & safe deliveries across the country and have a team dedicated to resolve related issues. Suffice it to say that we are a complete end-to-end service provider offering solutions, tailored for your needs.

REFURBISHMENT
SERVICES

A suite of refurbishment services ranging from upgradation and cosmetic restoration to hardware replacement and testing, ensure that old equipment is delivered to you as good as new. The procedure is rigorous and ensures device functionality.

MANAGED SERVICES

Our self-sustaining service platform provides an avenue to manage end-to-end services of hardware installation,service, application support, architectural design and server maintenance, among various other services.

PRODUCTS WE SERVICE

Laptops
Printers

Barcode Scanners

Keyboards
IT PRODUCTS
Washing Machines

Televisions

Air Conditioners

Refrigerators

CONSUMER
ELECTRONICS

Card Machines

ATMs

AUTOMATION
PRODUCTS

Smart Phones
Tablets
TELECOM
PRODUCTS
WHY TRUST US?
0
Warehouses
0
Branch offices
0 +
Walk-in-centres
0
Collection points
0 +
Seater
call center
0 +
Feet on street
0 +
Service
partners
0 +
Pin codes serviced
0
Districts served
0 Sq. ft.
Repair and Refurbishment Facility

CAPABILITY ACROSS CATEGORIES

SMART PHONES
1900
calls / day
  • > Walk-in centres
CONSUMER ELECTRONICS
1500
calls / day
  • > Walk-in centres
  • > On-site maintenance
  • > Installation & Demo services
IT PRODUCTS
1500
calls / day
  • > Walk-in centres
  • > On-site maintenance
  • > Installation & Demo services
LAST MILE VALIDATION FOR
MOBILE AND IT PRODUCTS
400+
calls / day