When it comes to Parts Management, at TVS Electronics, our reach exceeds 95% pin codes of India – covering a phenomenal 18,000+ locations. Consumer electronics having proliferated down to tier-2 and tier-3 cities, this reach is an accomplishment in itself in catering to every need.
This is duly complemented by a hub and spoke model that can manage large scale inventories for all the brands. A warehousing facility and convenient drop-off points round-off our Parts Management capability. This, coupled with the sheer expertise of our technicians, ensures that the turnaround time exceeds 90%.
Customer relationship being a hallmark of TVS-E, it reflects in our parts management services as well. Our service level agreement in this regard includes receiving and storing parts for OEMs, collection of defective OEMs and returns.
IT / IES
RMS - Electronics
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